In a previous post I shared that Caxiam had won an Addy award for our website work on Health First Pro-Health.
Though we sincerely appreciate recognition from such organizations, one of the true motivators for our team is really the recognition that comes directly from our clients. When our customer’s expectations have been exceeded and they are demonstrative about it, a warm smile is put on our face that a small trophy cannot replicate (though we do like shiny things to place in our new office).
Today the Caxiam team received this handwritten Thank You note from one of our Wholesale Distributor clients located in Indiana. Joe & Will helped shape this custom ecommerce website from the ground up, and provided exceptional customer care throughout the length of development.
Along with the above letter from the Classic President & team, Will was gifted a box of chocolates (that unfortunately for him, I got my hands on) and a board game for Joe. Awesome!
So what evoked such gracious gifts? Glad you asked.
We provided Classic Products with our custom ecommerce development services to build a retail shopping solution that interfaces with their existing wholesaler order and inventory management system (PRISM). The scalable solution gives Classic’s Custom Imprint division the ability to offer a retail shopping experience for their partners. Those partners can then provide their own employees with custom imprint clothing/accessory online ordering.
Our ecommerce solutions are never boxed or off the shelf. We don’t implement a cookie-cutter solution nor do we believe that this type of web technology works for customers with unique needs. Custom Ecommerce Design and Development is about understanding the inherent needs of a business, and then customizing features and tools to meet those online needs. In Classic’s case, they needed a partner that understood their Embroidery Division intimately and then could build a solution to maximize their value to Classic’s partners.
We know how to make our customers happy, and apparently they’ve discovered that handwritten Thank You notes, board games and chocolates keep us producing solid work.